A hard fall from grace. Don't walk, R-U-N! - Anonymous employee ExpressVPN Employee Review

1.0
8 Jul 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Most colleagues were nice, though most have left - Health insurance was decent - Nice office location

Cons

📌 For potential jobseekers: at first glance, recent Glassdoor reviews may read like a string of complaints from disgruntled employees. It’s worth noting, however, that reviews prior to 2023 were largely positive — reflecting what the company used to be before the leadership upheavals began. 🚩 Multiple rounds of leadership changes in the last few years, first in mid-2023, second in mid-2024, and the third in early 2025. Each round of change have steadily eroded at the company's culture, product quality and service standards. At first there was a glimmer of hope that the change would inject higher standards and better quality output, but alas with each round, the decline only accelerated instead. 🚩 In its hey-days, the company once held high standards for not only the product (in terms of privacy and quality), but also for its great working environment—with much higher levels of accountability, respect across teams, and a healthy work-life balance. That balance has since been toppled by rushed work with little notice, little rationale, and little regard for the teams (some of whom had to work through multiple weekends). 🚩 Transparency about the company's direction is virtually absent. Expect unannounced changes and restructuring instead, including two rounds in 2025 alone impacting multiple departments.

Explore other reviews about ExpressVPN

5.0
18 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Big and friendly team with flexible schedule.

Cons

A bit hard to integrate at beginning.

5.0
11 Nov 2021
Recommend
CEO approval
Business outlook

Pros

- I enjoy the work I do - My colleagues are friendly and the atmosphere is very international - Low company politics - High opportunity for personal growth as long as you put in effort

Cons

- It's a really high output/fast-paced working environment. Not a downside for me personally, but not suitable everyone. Come here if you're willing to challenge yourself!

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