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Extra Space Asia

Is this your company?

Please avoid this company unless you have no other choice - Customer Service Representative (CSR) Extra Space Asia Employee Review

1.0
17 Nov 2021
Recommend
CEO approval
Business outlook

Pros

9-6 fixed working hour Annual company retreat

Cons

Low increment (as low as double digits :), reason? NOT EARNING, NO BUDGET) Management does not value ground staff. Our opinion never matter to them. They just do what they like, and questioned us when it is not working or the sales is bad. Close proximity of facilities - we are fighting with each other internally for customers can you believe it? Toxic for sales but not toxic to management cause they never cared Management likes to throw staff around to ‘cover’ other facilities across the island in regardless of the area of resident. You could be asked to work in the west (where you could be living in the east), at 8am in the morning just because someone took last minute MC and 8am is not within working hour so cab fare is not claimable :) naturally you will be late and they will question you why are you late to work WOW! Yes to favouritism, as long as you are their favourite, no matter how bad you perform or broke the law (yes you read it right, the law), your spot in the company still remains without any changes :) To the manager who left a good review and said everything is good keep it up, is one of the toxic people who is in favour of the management clearly. Because no one is happy except their own clique of people :)

Explore other reviews about Extra Space Asia

4.0
29 Sept 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great management team and feed back

Cons

there are really no cons

1.0
9 Jun 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If u went to right outlet with good manager, you arrive heaven otherwise your life will be hell. Quite standard in a way

Cons

The company like to allocate the outlets as far as possible from where you stay, so you expect to spend an hour to travel via public transport. SOP is subjective by facilities manager , so if you are been transferred you have to learn all over again .

4
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