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EyeCare Partners

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Eyecare Partners - Unlike Other Call Centers!!! - Patient Engagement Advocate EyeCare Partners Employee Review

5.0
19 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Career Progression/Opportunities for Advancement, Encouraging and Supportive Management Team Including VP's, 6-Week Paid Training, Outstanding Work Schedule [no weekends], Potential for Monthly Bonuses, 50% 401K Match, Paid Vacation [following training], Positive and Professional Work Atmosphere, State of the Art Technology for Remote Jobs, Flex Policy w/Attendance [for when life happens], Quarterly Shift Bids with Unique Scheduling Options [such as extended lunches or no lunches, 12 hour shifts]

Cons

Strict Attendance During Training [to be expected], Bi-Weekly Pay, 6-Months Required Before Career Advancement, Transition from Training to Production is Fast Paced [but you'll get the hang of it],

Explore other reviews about EyeCare Partners

5.0
3 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Pay and benefits. Management was there to help you succeed.

Cons

Calls could be back to back and repetitive.

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Supervisors are knowledgeable and down to earth, but there is no real direction or training provided.

Cons

Company is in a decline laid off right before Christmas with no notice after they contracted an outside company to take calls, they even had us training the outside company and told us they were gonna be for overflow only.

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