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      FARFETCH

      Engaged employer

      FARFETCH reviews

      Customer Service - Anonymous employee FARFETCH Employee Review

      4.0
      10 Nov 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Everyone is personable, friendly, and supportive. It's tech and fashion, what's not to love?

      Cons

      limitations of tools, training for frontline agents could be more robust, company perks aren't as good as other start-up companies

      Explore other reviews about FARFETCH

      5.0
      8 Jan 2026
      Private client advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing culture, managers, trainings, salary increases, and benefits.

      Cons

      Constant layoffs, rough customers at time, but nothing much more.

      avatar
      FARFETCH Response
      4mo
      About your constructive comments, we appreciate them, and we will consider them. Let’s continue building the future of Farfetch, together.
      3.0
      27 Apr 2026
      Sales assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      The people and company culture used to be great.

      Cons

      Company was sold and everything went down hill. No room for growth.

      1
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