It used to be great but the future looks grim - Anonymous employee FARFETCH Employee Review

2.0
30 Aug 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It used a great place to work. The talent selection was unrivaled in the luxury industry, the thrill and motivation were there. But not anymore. Sadly, the company is only a shell of what it used to be.

Cons

Chasing hype and quick-dying industry trends led to a string of pricy acquisitions that did not pay off (just look at the state of affairs at New Guards Group, Stadium Goods, Violet Grey, the hyped Farfetch stores on JD and Tmall in China, and you’ll know instantly). Lack of expertise of managing these businesses combined with a growing cold reception by the shareholders and a huge investment into a “tech park” in Portugal (I still wonder how with so many tech employees the product was still as primitive as it was, the efficiency is very low; by friends from IT in India and former CIS used to laugh at the size of the tech department in comparison to the low quality product output they produced) meant the company did not weather the past couple of turbulent years for the global economy with grace. A few big waves of lay offs, closing down regional offices and business units, slashing benefits and unpaid bonuses are among just a few things of the recent months, and an even grimmer outlook is on the horizon, unfortunately. It is genuinely sad for someone, who has been around for 5+ years to notice the company collapse from the pedestal it was once on. The senior management and the board are honestly too junior and incompetent for the size of the business they are handling. Hence, the management mistakes that cost Farfetch its reputation, talents and the future.

avatar
FARFETCH Response
2y
Thank you for taking the time to provide us with your honest feedback. We're very sorry that your journey at FARFETCH was not positive. We are grateful for your five-plus years of dedication to FARFETCH and will take on all your comments to improve. We wish you the best of luck in your future endeavours.

Explore other reviews about FARFETCH

5.0
8 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Amazing culture, managers, trainings, salary increases, and benefits.

Cons

Constant layoffs, rough customers at time, but nothing much more.

avatar
FARFETCH Response
4mo
About your constructive comments, we appreciate them, and we will consider them. Let’s continue building the future of Farfetch, together.
3.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The people and company culture used to be great.

Cons

Company was sold and everything went down hill. No room for growth.

1
See reviews by: Helpful|Rating|Date|All