I really enjoyed the atmosphere and the experience to help customers on the phone. - Customer Service Representative FIS Employee Review

5.0
19 Nov 2013
Recommend
CEO approval
Business outlook

Pros

The different people you talk to on the phone.

Cons

Some of the customers can blame you for not having funds on their cards but you have to know it is not actually you they are mad at.

Explore other reviews about FIS

5.0
12 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Work life balance, WFH for some of the projects

Cons

-> Still using old frameworks some projects.

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent Worklife Balance Good Office Amenities

Cons

No Opportunity for growth. Layoffs Constantly Poor Leadership

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