Enjoyed working there but management valued savings over current employees - Systems Analyst FIS Employee Review

1.0
19 Sept 2021
Recommend
CEO approval
Business outlook

Pros

I really loved the people there. My immediate manager and coworkers were wonderful. Benefits were not incredible but they were adequate. Pay was fair. Working with external clients was very fun and rewarding. I loved the job, wish I still worked there.

Cons

Management made several rounds of layoffs, despite our group being financially healthy. We were told that due to COVID, rather than the company cutting departments that were financially struggling, they were cutting budgets across the board, which meant that our financially strong group would be losing FTE or outsourcing it to cheaper labor. All of this after conferences with our upper management touting very strong sales numbers. Extremely shortsighted and poor management decision. Outsourced my very US-client-facing position to offshore work force. They also cut some very senior persons from our group. Left a VERY bad taste in my mouth.

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FIS Response
4y
Thank you for your review. Since you are no longer an active FIS colleague, we can’t get more details on your feedback with regards to the cons you have mentioned but as you know, 2020 was an unprecedented year for the world and for FIS. We unexpectedly and quickly pivoted in several areas to ensure we were laser-focused on what’s important, and that is our colleagues, clients, and communities. This included investments in new health and safety protocols throughout the organization and new wellness programs, including COVID-19 time off and enhanced medical, well-being, and mental health resources. With that being said, FIS is not immune from the financial impact the pandemic has had on businesses globally.  As a result, we faced an unusual compensation year for 2021 and had to also undergo management changes. We wish you all the best in your career.

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Cons

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Cons

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