Seriously, DO NOT WORK HERE - IT Worker FIS Employee Review

1.0
18 Nov 2021
Recommend
CEO approval
Business outlook

Pros

It's a job with a paycheck. You are not appreciated here. They say you are, but they do not show you. schmarmie car salesmen that do not appreciate the work you might bring.

Cons

This company does not trust its employees in the US. They remove all permissions from your laptop to basic maintenance. You can't even defrag your disk or remove temp files! Yet the Indian employees are given access to Production and all Client information, while US employees who have supported the Production platform for years are locked out! All this company cares about it making sure shareholders get big returns (The 1% who don't pay taxes) and to Hades giving you the tools to successfully do your job with high quality. They say they support remote, yet half the time you can't get connected because the dozen or so end point scanners running on your laptop blocks your connection. Helpdesk doesn't know what they are doing and can't work outside their scripts.

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FIS Response
4y
We appreciate your feedback and are continually working to enhance the colleague experience. Like other organizations, FIS experienced a rapid shift to remote work as a result of the pandemic. About 95% of our colleagues worked from home for most of 2020 and 2021 with little or no impact on the computing experience. We are now moving to a hybrid work model and deploying technology to support access and collaboration regardless of location. IT SECURITY: Our policies adhere to the principle of least privileged access. Workstation end-points are in place to protect our customers and colleagues, and they are consistently applied across the globe. GLOBAL (INTERNAL) SUPPORT: We measure colleague satisfaction on an ongoing basis and use the results to upskill and train our technicians. As a result, the Global Support team consistently exceeds their ambitious service levels. Since you are no longer an active FIS colleague, we can’t get more details on your feedback with regards to the other cons you have mentioned but we wish you the best of luck.

Explore other reviews about FIS

5.0
14 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunities and challenging - engaging work.

Cons

None that come to mind.

1.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Most colleagues are well intentioned, but stretched beyond the max.

Cons

After filing for FMLA, my “leader” encouraged me not to involve HR in the future. The whole point of FMLA is job protection. Him making this suggestion, at best, seems highly unethical and potentially illegal. Some leaders are good with people. Others are more techno sound. The ones that can effectively do both are let go. It makes no sense and the company offers little transparency.

2
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