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FM:Systems (NC)

Is this your company?

Growing company losing sight of where it came from and unsure where it's going - Anonymous employee FM:Systems (NC) Employee Review

3.0
21 Mar 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

*Very possible to move up or around in company if you're able to withstand the constant changes *A lot of good people in the company *Easy to make an individual impact and many initiatives are employee driven *Leadership tries to keep pulse on employees with surveys and are easy to get access to *Some perks like summer hours for whole company or trips for individual contributors who exceed expectations

Cons

*Very high attrition and turnover. It makes individual success possible because there are always open positions or people leaving. You could hear managers pleading for help on calls. *Lack of experienced employees. A couple years ago you could find employees who had been at the company 10, 15, 20+ years. Now you're lucky if you work with someone who's been at the company over 5 years. *Slow backfills *Work/life balance. Many of the technical departments are overworked and spread too thin, forced to log hours on weekends or at nights. Support, IT are frequently slow to fill requests, often because the ratio of their work to the employees they have is incredibly unbalanced or they have a lack of knowledge due to newness. *Lack of structured training or onboarding. New employees may get sent some incomplete, outdated documentation before being pulled into calls to shadow if they're lucky, otherwise they may be thrown right into the fire. *General lack of knowledge of the product at every level *Product is outdated, buggy, difficult to learn functionally and technically *Product roadmap constantly in flux and being altered by influence from nontechnical persons or departments *Leadership constantly changing making it hard to establish relationships and rapport. More common to have multiple managers in a calendar year than it is to have the same one in some departments. *Complete lack of development paths. Job descriptions, employee performance metrics, expectations all lack. Promotions are often entirely subjective and expectations shift as managers move around or leave. *Benefits leave much to be desired *Sr Leadership decisions seem to lean more and more in favor of profitability and finance, and less in favor of employee experience and practical matters *Lack of diversity and diversity initiatives sputter out. If I recall correctly, there isn't one person of color or minority in a leadership position. *Sales department makes commitments and promises to customers it can't deliver on and forces other departments to fall on the sword or completely change course to accommodate them

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FM:Systems (NC) Response
3y
Thank you for your company review. We consider all feedback essential to continually improving the employee experience at FM:Systems.

Explore other reviews about FM:Systems (NC)

4.0
16 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Love the people and how they wanted everyone to be part of a family

Cons

Once the company was sold, everything changed. People left or was forced out. The pay got worse as now a big company was overseeing the bottom line.

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