Elicit change - Anonymous employee FabFitFun Employee Review

3.0
27 Sept 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free food, nice coworkers, free boxes.

Cons

Let me start by saying I think this company has good bones, and some good people but they really need to get better leaders in place and actually listen when employees are saying someone isn’t a good fit and something needs to change. I’ll try and make this productive by listing out only the teams that have the most issues based on most complaints and follow with comments on the top executives. HR is sloppy and allows the company to lose good people because managers and executives have too much pride and can’t admit when they’ve made a bad decision. They hire their friends (and promote them even when they do a poor job) and give them too much power which they love to throw around just because they can. As a result we lose the people who made this place great. That being said I think there’s good people on the HR team, they just need a leader who doesn’t get walked all over and isn’t a tyrant. Merchandising is a bunch of high school cheerleaders who gossip like mean girls, if you’re not one of them you’re not one of them. The ring leader of the group encourages gossip and looks down on others because acts better than everyone. Don’t join this team unless you have extremely thick skin. This team could benefit from more HR involvement and team bonding that doesn’t include drinking and talking about fellow team members. Customer service, I couldn’t do what they do, especially with the lack of leadership. No one on the team is happy, except one person who makes everyone else miserable, the team does all the work while they don’t benefit because no one cares about their growth or is on vacation. This team has okay people on it, they just need a VP to come in and really run things - someone who cares about people and has years of experience doing the job. Other teams have an actual VP or department head but this team doesn’t and they suffer at the hands of no leadership. Executives seem like they’d rather ignore this teams unhappiness if it means they don’t have to deal with it while they continue to promote someone who does a poor job. The Marketing Team seems lost and suffers from being another team run by a friend to the executives and pretends to have any idea how the company works. Other leaders on this team have good heads on their shoulders and would probably be better off running the show on their own as collaborators otherwise someone as Head of Marketing needs to come in and help this team out or we will see the loss of people on this team as well. Warehouse is drowning and no one is helping. The people who have been at it for awhile refuse to make any changes and the people who come in and are new refuse to listen to how things work. Seems like a case of too many egos and the main office being completely disconnected from what happens at the warehouse. There needs to be people on both sides listening in order for this to work otherwise those in charge will continue to pull the “I’m right” card and lose the people who work hard. All it takes is listening, the people who come in and bust their behinds everyday deserve to have a voice and some say in how things are run but are too afraid to speak up. People keep joining the team and thinking they have all the answers without respecting the work that was put on before they arrived. CEO 1. Cares about employees and wants to hear people out but stuff falls on deaf ears since due to not actually willing to make any changes. CEO 2. Seems nice but not really involved.

Explore other reviews about FabFitFun

5.0
30 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people. Unlimited pto. Great benefits

Cons

Company policies always changing and are not consistent

1.0
17 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some coworkers are great and will be the only thing barely keeping you sane, free products

Cons

Stay away from this company if you’re hardworking and driven, they will take advantage of you and run you into the ground. The only way to get promoted/a raise here is to agree with whatever leadership wants and put work on high-performers.

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