You’re trapped - Customer Operations Agent FanDuel Employee Review

3.0
18 May 2022
Recommend
CEO approval
Business outlook

Pros

-Good benefits -Unlimited PTO -Lots of help and resources within the company, truly is a team environment -Fully remote

Cons

- No weekends off -No holidays off besides 1 or 2 -Bad hours (unless you get really lucky in the shift lottery) (9-5 is so rare) -Micromanaged like crazy -Pay is pretty bad ($21/hr in NJ) -Have to be online all times and meet an hourly quota -If you take too long of a break, you’re immediately going to receive a warning

Explore other reviews about FanDuel

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company for a publicly traded comoany

Cons

It’s now a publicly traded company

4.0
24 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Colleagues who are both smart and genuinely nice A fun office environment, sports-related events A fair amount of non-financial perks Approachable leadership compared to many other large companies Top tier benefit offerings Great employee resource groups

Cons

Constant restructuring of teams, especially in Tech RIFs began happening more regularly almost every year A lot of senior leadership roles are disconnected from processes and work that is happening Business growth is largely outside of the control of employees - there's lot of market and industry based factors to consider D&I is only a priority if it's required to be or if the incentives are right Career growth opportunities are much more competitive and limited at mid/senior levels

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