Pros
The people at the lower rungs of the ladder are some of the most genuine, hard working and enriching people you could ever wish to work with. They have onsite parking and a vending machine?
Cons
Where do I start? Firstly, the day I left was one of the most joyous in all the time I worked there. The genuine relief I felt couldn't be described. When I first applied to Farcroft, and then shortly after offered an interview, I was fed marvellous tales by management that everyone who works at Farcroft is given full training and will leave with a certified qualification in whatever position they please. What a load of guff. Be prepared to teach yourself what to do. Without the use of expletives, the only way I can describe upper management is grossly Incompetent and usless. They believe they're above the law and above standard working practice. I shall never forget being forced to work through the pandemic as we were all deemed "essential workers". Their social media is deceiving. The vast majority of good reviews for customer service are from previous/ current employees. The images used are of work conducted/ of people who no longer work there and haven't for some time. The fancy website and marketing are merely a smoke screen for rubbish customer service and carelessness. The vast majority of the restoration work is subcontracted, bar elements of the art, furniture and contents restoration which is conducted by an incredibly talented group of people who are continually taken advantage of and treated as lesser than (with a bit of discrimination thrown in for good measure). I have some horror stories to tell about this place but I won't go into too much detail as this box unfortunately isn't big enough to cover all the years I was there and for all I witnessed in that time. If you see any advertisements for this place pop up on LinkedIn or Indeed, quickly scroll past.