employer cover photo
employer logo
employer logo

Farmers Insurance Group

Is this your company?

Run While You Can and Save Yourself a Lot of Grief - Special Investigator Farmers Insurance Group Employee Review

1.0
13 Nov 2008
Recommend
CEO approval
Business outlook

Pros

Farmers use to be a great place to work with fantastic Supervisors within the Claims Dept. the supervisors I had while working in Claims were fair, responsive and displayed obvious signs of wanting to work as a team to get the job done. I enjoyed working for Claims at Farmers back in the late 90's

Cons

Once I transfered to the SIU Unit, I was faced with having to deal with Management who always displayed a "Holier Than Thou" atttiude. Annoncements were made in meetings that the manager had a policy of favoritism. Talk about a big morale builder. Investigators were made to work while on vacation if they had no plans of traveling while off. There were actions involving investigators being set up for failure by having their work taken away from them (without them knowing, until after-the-fact). Then the investigator was ultimately temrinated for failing to make monthly goals and having poor performance.Management could care less about their investigators and would stop at nothing to "bury" a person, if they weren't a golden child. There was a lot of backstabbing and managers being two-faced, which was more than obvious. Any issues discussed with H/R resulted in the H/R manager stating "I know nothing about it, so, there's nothing I can do". In essence, the actions of the managers involving favoritism is not only condoned by H/R, but encouraged. Benefits were paid through bi-weekly withdrawls from paychecks however, in certain areas, there were no doctors or dentists to go to. Employees were paying for benefits that didn't exist. There were no words of praise for a job well done. Only when something wasn't the way management wanted it, was when an investigator would catch hell. Management admitted in meetings that they don't give credit where credit is due.

Explore other reviews about Farmers Insurance Group

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Really really really really food

Cons

Really really really really bad

3.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, make your own hours, fun claim types, starts off with great PTO allotment and you have access to all your hours from the moment you start with an extra week after five years

Cons

Good luck with your diaries if you use the PTO. You will come back with overdue items. The way they have their PTO backup system setup is two backup people for the whole department. There is too much work for them so they don't get to much while you are out. Usually voicemails. You can' schedule anything for while you are gone, all your claims have to wait for you to return. The amount of new claims a week has drastically increased and it isn't sustainable. They do expect you to work more than your 40 hours or recommend that you find a different job that isn't a salary position, PTO calendars are always red with blackout dates. Supervisors and the manager don't listen to actionable items presented to make the department better. The attrition is bad, but they continue to tell us we are fully staffed because our diaries aren't that bad yet. Adjusters are dropping like flies but won't hire anymore. Not sure if that comes from senior leadership or direct leadership. Ever since Jeff Dailey left, we are just numbers. No one cares about us anymore and it is evident.

See reviews by: Helpful|Rating|Date|All