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Farmers Insurance Group

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I love my job! - Special Claims Representative Farmers Insurance Group Employee Review

4.0
6 Jan 2009
Recommend
CEO approval
Business outlook

Pros

You are given ample opportunity to promote. You really have to work you tail off. They give you everything you need to succeed. Personally I feel that most of todays generation does not really understand the concept of working. I work from home about 90% of the time. You are given a company car and laptop for personal use (within reason). I have never had a problem getting compensated for overtime worked. Farmers is great about recognizing outstanding performance. It is not uncommon to recieve spot bonuses and gift cards in excess of $50. Farmer's is a company you can retire with.

Cons

It can be stressful at high volume times when you have claims calling all the time. Its not so much Farmers, but the insurance industry as a whole. We are not trusted from the get go. I do not like the changes that Farmers is making to the benefits, but they are still better than what you find at other companies. You can make up to 25% of you annual salary as a bonus that is given out each March. In my opinion the health insurance is quite expensive. I believe it is about $100 a month just for me. It would go up even more if I added my wife.

Explore other reviews about Farmers Insurance Group

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The ski is really the limit on earning potentionl

Cons

recent underwritting change are across the whol company instead of localized

3.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, make your own hours, fun claim types, starts off with great PTO allotment and you have access to all your hours from the moment you start with an extra week after five years

Cons

Good luck with your diaries if you use the PTO. You will come back with overdue items. The way they have their PTO backup system setup is two backup people for the whole department. There is too much work for them so they don't get to much while you are out. Usually voicemails. You can' schedule anything for while you are gone, all your claims have to wait for you to return. The amount of new claims a week has drastically increased and it isn't sustainable. They do expect you to work more than your 40 hours or recommend that you find a different job that isn't a salary position, PTO calendars are always red with blackout dates. Supervisors and the manager don't listen to actionable items presented to make the department better. The attrition is bad, but they continue to tell us we are fully staffed because our diaries aren't that bad yet. Adjusters are dropping like flies but won't hire anymore. Not sure if that comes from senior leadership or direct leadership. Ever since Jeff Dailey left, we are just numbers. No one cares about us anymore and it is evident.

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