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Farmers Insurance Group

Is this your company?

Broken Promises = Toxic Work Environment - Claims Farmers Insurance Group Employee Review

1.0
14 May 2023
Recommend
CEO approval
Business outlook

Pros

The retirement benefit is great. 6% match plus 4% so your 6% = 14%. Parental leave of 10 weeks for both men and women for birthed or adopted children.

Cons

Communication and lack of trust in executive leadership. December 2021 most employees were told they were now classified as virtual employees. 17 months later after a CEO change we were informed we would return to the office 3 days per week, two of which will be determined by your department. Employees have 3.5 months to make this adjustment. The impact financially and to work/life balance will be significant. Inconceivably the news was given via an internal social media post by the CEO. Local leadership, several levels above the front line employees had no info, no answers, no more info than we had. Our productivity has not skipped a beat and our customer service scores are up. They say the change will Allow collaboration but most teams are split across the country. If we can’t trust them with something as important as our virtual status how can we trust them with anything else???

Explore other reviews about Farmers Insurance Group

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The ski is really the limit on earning potentionl

Cons

recent underwritting change are across the whol company instead of localized

1.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Farmers once had a solid reputation, but that has declined since Zurich became involved.

Cons

The company is effectively taking the benefit of years of hard work that prior agents invested to grow their businesses and increase Farmers’ policy count. When I started as an agency owner, I invested my own time and money into advertising and building a book of business with the understanding that the sacrifices would pay off over time through renewal commissions. I believed this would create long-term value—something I could eventually rely on to support my retirement. Instead, the constant changes to commission structures and ongoing requirements to continue receiving compensation on business I personally produced—without support—have been incredibly discouraging. It feels like a moving target, and one that diminishes the value of what agents have built. I’ve never been in a position where meetings are held to explain how and why compensation will be reduced or taken away. That reality is deeply frustrating and disheartening.

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