Toxic Company, From The Top Down - Store Manager Fascinations Employee Review

Fascinations is a DBA for Marsoner Inc. There are issues at every level of this company's culture and business practices. Hardworking and highly educated employees are overworked, underpaid, and asked to function in an system that doesn't listen to them. Upper management utilizes fear tactics, shaming, and generally toxic unclear communication to get results from store level employees. These practices seem to be steaming from the owner to the corporate level and down. Unsafe and unethical HR practices are utilized when store employees are in need of assistance and counseling due to conflict with district managers or other store managers. Bullying, gas lighting, and verbal harassment of employees seems to be common. Salaries employees are required to work 50+ hours weekly without any compensation for extra hours - including working two or more weeks straight without a day off. This creates situations resulting in assistant store managers and above making only about $12 a hour or less. Very limited PTO with a schedule that doesn't allow for sick days without major disruption of entire store schedule, inadequate training for new managers, outdated software and and hardware in stores, unclear messaging to customers about return policies, branding, and companies values, store managers not allowed to be away from their cell phones on their days off, District Managers overworked and given unclear directives that impact all stores and employees, unclear and confusing marketing and merchandising directives, etc.