Good company, empty promises - Customer Service Representative/Teller Fifth Third Employee Review

3.0
10 Oct 2017
Recommend
CEO approval
Business outlook

Pros

Great benefits for both full time and part time employees, along with 2 weeks vacation for part timers as well. First company I've worked for that offers the same benefits to part time employees as they do full time. The pay is average for the industry but they do give you incentive pay based on your sales.

Cons

Management will tell you what you want to hear, just to get good results and not hold up there end of the deal. Getting promoted can take multiple years and it's not worth the extra $1 on the hour. The company would rather pay an outside candidate more to fill the position rather than pay their current, already trained employees to advance

Explore other reviews about Fifth Third

5.0
2 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great team environment, perfect entry level career for anyone in college pursuing a role in finance.

Cons

Fifth Third Bank has been undergoing significant changes on its staffing as some regions currently have seen a lot of upward momentum in promotions and hiring for internal roles. Expect there to be a brief period of short staffing, depending on the branch you are hired for.

3.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The training is very thorough and extensive. They take security seriously. You are supported when you’re a new hire. There are ways to be involved and feel included in the company. Information is readily available to help you.

Cons

It is a job that can lead to a lot of stress. It can be very fast paced. There are a lot of policies, procedures and information to remember. Should have proficient computer skills to be successful with this position..

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