Good place to work - Customer Service Representative Fifth Third Employee Review

4.0
23 Nov 2010
Recommend
CEO approval
Business outlook

Pros

Great Benefits Banker's Holidays Work / Life Balance Education Assistance Part Time paid sick and vacation Cash Compensation Stable Company

Cons

Larger corporation difficult to navigate Management lacks necessary leadership skills Communication from the top down very poor Inconsistencies between affiliates

Explore other reviews about Fifth Third

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

4.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work environment. Management can be good depending on your branch. Can make lots of close friends.

Cons

Very sales-focused. Does not matter if customer does not qualify for credit cards, loan, etc., you have to put the application in to meet quota. And the occasional rude customer.

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