Disorganized and Grossly Understaffed - Personal Banker I Fifth Third Employee Review

2.0
30 May 2023
Recommend
CEO approval
Business outlook

Pros

There are talented personal bankers who have remained with Fifth Third.

Cons

Local branches are grossly short-staffed, almost at dangerous levels where only 2-3 employees may only be present at certain times of day. Often little to no time can be spent on customers as more time is needed to assist a single Lead Teller at the branch. And we were frequently pushed to promote credit cards and services to clients who did not need them.

Explore other reviews about Fifth Third

5.0
22 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Loved working here even though it was for a short period of time. Staff so great and management is lovely! I hope to return after i am done with college.

Cons

No cons, everything was good

3.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The training is very thorough and extensive. They take security seriously. You are supported when you’re a new hire. There are ways to be involved and feel included in the company. Information is readily available to help you.

Cons

It is a job that can lead to a lot of stress. It can be very fast paced. There are a lot of policies, procedures and information to remember. Should have proficient computer skills to be successful with this position..

See reviews by: Helpful|Rating|Date|All