Okay for a while - Customer Service Representative (CSR) Fifth Third Employee Review

3.0
29 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Pay is good for a teller position compared to other companies and the schedule isn’t too bad depending on the branch manager.

Cons

PTO is at a minimum… meaning it’s either you go to work sick or you save your PTO for an actual (much needed) vacation. Transfers are close to non-existent and trying to move up the ladder is harder than you would think as an internal hire.

Explore other reviews about Fifth Third

5.0
2 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great team environment, perfect entry level career for anyone in college pursuing a role in finance.

Cons

Fifth Third Bank has been undergoing significant changes on its staffing as some regions currently have seen a lot of upward momentum in promotions and hiring for internal roles. Expect there to be a brief period of short staffing, depending on the branch you are hired for.

3.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The training is very thorough and extensive. They take security seriously. You are supported when you’re a new hire. There are ways to be involved and feel included in the company. Information is readily available to help you.

Cons

It is a job that can lead to a lot of stress. It can be very fast paced. There are a lot of policies, procedures and information to remember. Should have proficient computer skills to be successful with this position..

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