Pros
Many of the clients and support workers are amazing and it is very meaningful and fulfilling work
Cons
Upper management is out of touch with the reality of what our jobs entail and the necessary time and resources required to do them well. Insufficient training to work with higher needs individuals (cuts in shadow shifts) leaving workers to feel unprepared and unsafe No mechanisms in place to allow many full time and part time staff to have proper lunch breaks Staff are categorised incorrectly in terms of pay and upper management fail to acknowledge this Many permanent staff work over contracted hours unpaid A culture has developed where staff feel they cannot question their working conditions to upper management and upper management gaslights those that do CEO is more concerned about expanding rather than properly compensating current workers and clients