legitimately understaffed, with no real plan for resolving the issue that presses on the backs of the support team.
FingerCheck Response
10mo
Thank you for your feedback—we’re glad to hear you value the flexibility of remote work. We’re happy it’s made a positive impact on your experience.
We also hear your concerns about understaffing. We know this can affect workload and overall morale, and it’s an area we’re actively working to address. Hiring and resource planning continue to be top priorities as we strive to better support our teams.
We appreciate you sharing your experience, and we’re grateful for your contributions. If you have further thoughts or suggestions, we’d welcome the opportunity to hear them. Feel free to email people@fingercheck.com.
Thank you for taking the time to share your feedback!
1.0
16 Dec 2025
Anonymous employee
Former employee
Recommend
CEO approval
Business outlook
Pros
Opportunity to work in a growing health-tech space
Exposure to end-to-end operational processes in a startup environment
Some colleagues are knowledgeable and committed to client success
Remote work option available
Cons
Lack of psychological safety; employees may hesitate to speak up
Constantly shifting priorities and unclear expectations
Feedback focuses on deficiencies rather than coaching or growth
Micromanagement is common and trust is limited
Inconsistent application of policies and expectations
Reactive leadership and poor accountability
High burnout risk due to sustained pressure and lack of balance
Turnover is normalized rather than addressed