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FireRock Building Materials

Is this your company?

Looking for a company that values honesty, integrity, and its people? Look elsewhere—and believe the reviews. - Anonymous employee FireRock Building Materials Employee Review

1.0
27 Mar 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

We were the BEST team before NCP ruined this company.

Cons

On January 31, the CEO of the company I worked for was let go by its private equity owner, NCP. That same day, NCP leadership addressed the full team and assured us that there would be no layoffs and that the company was not being sold. Just a few weeks later, every corporate employee, aside from the 5 sales reps, was laid off without warning. Whether this was due to a lack of transparency or poor planning, it was a shock—especially after prior acknowledgments that the company was facing challenges but we would all work together to make it better. Within the first week of NCP’s involvement, several long-standing workplace benefits were eliminated without explanation: flexible schedules, remote work days, and early-out Fridays were all removed. Employees were told they were expected to be in the office from 8 to 5, and if anyone needed to work remotely, they had to use PTO. These decisions appeared to be made without any supporting data, and little to no communication was given around the reasoning. During this time, there were ongoing comments from leadership suggesting that employees were being overpaid. This was surprising to hear, considering many employees were earning below industry benchmarks and regularly managing workloads that extended beyond their roles. Accountability was said to be a core value, but when difficult decisions were made, long-tenured employees—some with 5, 8, even 10 years at the company—were let go without severance. The justification was that the company couldn’t afford it. The most concerning part is that NCP promotes “integrity” as one of its guiding principles. Based on what I witnessed, that value did not align with the actions taken. If you’re looking for stability, transparency, or a company that genuinely values its people, I would encourage you to look elsewhere. And if you’re considering a job with a company owned by NCP, be sure to ask the right questions and do your research first.

Explore other reviews about FireRock Building Materials

5.0
2 Dec 2022
Recommend
CEO approval
Business outlook

Pros

I have worked here for a year and really love it. The team is very close knit and works together well. Everyone has made me feel at home. I love the challenging environment of a small business like we have here.

Cons

Could use a little more structure.

1.0
24 Mar 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None at all, what so ever.

Cons

ad the opportunity to work at Firerock and while I was initially hopeful about the potential for growth and development within the organization, my experience ultimately left much to be desired. One of the most pressing issues I encountered during my tenure was the significant financial and operational challenges that plagued the company. These challenges were not only evident in the balance sheets but were also reflected in the day-to-day operations. The lack of effective financial management led to resource constraints that affected every department, creating an environment where employees felt undervalued and overworked. Customer service, which should be a cornerstone of any successful business, was severely lacking. The team was often overwhelmed, leading to long response times and unresolved issues that frustrated clients. It became clear that management’s focus was not on supporting their staff or improving customer relations but rather on cutting costs at the expense of service quality. This approach ultimately harmed the company’s reputation and customer loyalty. Moreover, the quality of the products and services offered was inconsistent at best. There were numerous instances where operational inefficiencies resulted in subpar deliverables, which further contributed to customer dissatisfaction. The lack of a cohesive strategy to address these quality issues was alarming and suggested a deeper systemic problem within the organization. Firerock has the potential for growth, it is currently hampered by significant financial and operational challenges. A fundamental shift in leadership priorities and a commitment to improving both customer service and product quality are essential for the company to move forward successfully. I hope that the necessary changes will be implemented in the future to create a more supportive and effective workplace.

3
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