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Firestone Complete Auto Care

Engaged employer

Terrible place to work if you want a life - Manager Firestone Complete Auto Care Employee Review

1.0
23 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Pay is good in some situations

Cons

Work like a dog Corporate preaches a work/life balance but doesn’t care if you’re at store level. A lot of upper management have never worked & shouldn’t work in auto repair industry. If you want to get ahead screw people over. Corporate only cares about profit & not how you got there.

Explore other reviews about Firestone Complete Auto Care

5.0
16 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great job lots of opportunities.

Cons

Cannabis long work days but if you want to make money and work hard this is the place.

3.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Great place for qualified techs who enjoy the hands-on nature of the work. And Jason was a good manager.

Cons

There is a significant disconnect between the front office and the shop floor. Service advisors are often "sales-oriented" rather than "service-oriented," which creates unnecessary friction. Management seems to prioritize sales figures over smooth operations, often resulting in "shop favorites" who get the best work while others struggle with pay consistency and high stress. I have seen many highly qualified individuals—people who truly understand how to run the back of the house—get passed over for leadership roles simply because they aren't "salespeople." A shop doesn't need a salesperson to manage the floor; it needs someone who knows how to move jobs along and support the technicians.

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