You must be a seasoned professional - Sales Support Specialist First Citizens Bank Employee Review

3.0
16 Dec 2025
Recommend
CEO approval
Business outlook

Pros

This position takes at least 1 + year of very specialized training. It definitely takes a seasoned commercial banking assistant to handle this position.

Cons

Some of the female lenders will talk down to you and can be really mean. This position requires that you learn So much so you best keep up and take very detailed notes on the procedures you’ve been shown but even then depending on what market / office or region your in the procedures may be different. You have many lenders to support which can be difficult and very demanding

Explore other reviews about First Citizens Bank

5.0
1 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Excellent cohesive culture and an accommodating, extensive training program. First Citizens strives to deliver client-oriented service.

Cons

No parking lot. You can't expect one at most retail positions in downtown Boston.

2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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