Seasonal Float Sales and Service Representative I - Sales and Service Representative I First Citizens Bank Employee Review

5.0
22 Jul 2016
Recommend
CEO approval
Business outlook

Pros

FCB is truly a unique place to work. Everyone cares for each other, works for the client's best interest, and does their job with the utmost respect to the bank's guiding principle of "service excellence." Pay is fair, customers are (almost always) friendly, management is knowledgeable and accessible, and employees strive to serve as a team. While everyone is always excited for Friday, no one I have encountered has ever complained about coming to work. I meet someone at least once a week who has been with the bank for over 20 years, and some as long as 40. I think that low turnover rate speaks to the bank's culture and dedication to providing the best care for its employees. I could not speak more highly of the position or of the bank.

Cons

I have no complaints about this company.

Explore other reviews about First Citizens Bank

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people, good money, and wonderful oerms

Cons

Male dominated, not a very well known bank on the west coast

2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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