Pros
First Ctiizens being a small bank in some ways has more opportunities for advancement since there isn't a much competition as at larger institutes. The small size makes for a more intimate working environment, and the fact that sales arent comission based makes it so employees aren't at each others throats trying to make a sale wether or not the client will even benefit fron the product.
Cons
The technology is lagging far behind other banks. Both internal technology and what is offered to clients through the onlins system. It makes maintenance and account opening more challenging when it could be streamlined with the right programs. There aren't any incentives to bring clients, no bonuses for referring someone or opening an new account. Which makes it hard to bring in new business when we aren't giving clients a reason to bank here.