One of the worst cultures I have ever seen in my 20+ career - Mortgage First Citizens Bank Employee Review

1.0
19 Mar 2014
Recommend
CEO approval
Business outlook

Pros

Paid time off and other bank holidays. The ability to work remotely at times, the personal accountability of other employees made the time more tolerable.

Cons

Fosters a culture of oppression and workplace bullying. The leadership team of the mortgage division was less than stellar; did not promote personal and professional growth; immaturity of senior level managers were clearly evident and lack of people skills among management divided the department significantly.

Explore other reviews about First Citizens Bank

5.0
3 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Managers are friendly and accommodating. Work flow is reasonable for pay

Cons

Some outdated processes and practices.

1
2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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