Good, but not great. - Senior Operations Specialist First Citizens Bank Employee Review

3.0
27 Feb 2021
Recommend
CEO approval
Business outlook

Pros

Best PTO plan I've ever had. 4 weeks to start, goes up after 3 years. Managers are flexible. Consistent opportunities for professional growth.

Cons

Demanding. Expect to work 40 hours minimum depending on departments. Central operations and branch operations need more parity.

Explore other reviews about First Citizens Bank

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people, good money, and wonderful oerms

Cons

Male dominated, not a very well known bank on the west coast

2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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