Great Pay, Benefits, & Coworkers. - Sales & Service Representative First Citizens Bank Employee Review

4.0
22 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Even though I was only working part-time hours, the pay was very fair. They also offered great benefits. I enjoyed working with my coworkers, but the branch manager at the location I was working at was very unprofessional and gossiped about employees all day. Even threw things at employees and customers. Due to this and other things, this branch is unable to keep new hires. I believe it would have been a great company to stay with and build a career, had it none been for these issues.

Cons

Unprofessional upper management, hostile work environment at this specific branch location

Explore other reviews about First Citizens Bank

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people, good money, and wonderful oerms

Cons

Male dominated, not a very well known bank on the west coast

2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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