Good employer! - Sales and Service Representative III First Citizens Bank Employee Review

4.0
1 Feb 2016
Recommend
CEO approval
Business outlook

Pros

Management is very good! They all encourage growth in the company and like to start looking at career path on day one. The sales goal structure is fair to employees and is not over bearing at all.

Cons

The lack of commission on sales is certainly a disappointment after a good month but is equally as good during a slow month. Not to mention the atmosphere of the bank would change if they introduced commission on sales.

Explore other reviews about First Citizens Bank

5.0
1 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Excellent cohesive culture and an accommodating, extensive training program. First Citizens strives to deliver client-oriented service.

Cons

No parking lot. You can't expect one at most retail positions in downtown Boston.

2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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