Declining morale and harsh leadership - Anonymous employee First Due Employee Review

2.0
5 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Solid product. You are able to work from home.

Cons

What was once a great company to work for has slowly become a company that has lost its sight and passion on their original goal - a great product for first responders. It has now been taken over by investors, and the only focus is on $. You are overworked, there is zero communication, leadership does not talk to each other, they just laid off a few team members in the worst way possible, and made internal changes with no real thought process behind it. Morale is at an all-time low. There is zero trust and zero direction. Leadership is harsh and rude. High-performing reps who historically have been succeeding are treated as failures.

Explore other reviews about First Due

5.0
2 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Good people, supportive environment, fun job.

Cons

Fast pace and extremely busy workdays

2.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The team members you work with - we're all drowning together.

Cons

Everyone is overworked and completely burnt out. Not just in implementation but in all departments. We're understaffed, processes are consistently changing, and leadership doesn't seem to care about what all these changes are doing to the team. Feedback is asked from us but it doesn't seem to be taken into account or any of the simultaneous changes that we're juggling all at once, along with the 60+ projects.

3
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