Completely Understaffed and overworked - Fulfillment Specialist First National Financial Employee Review

Always understaffed and during busy periods you’re expected to work overtime. Brokers can be nasty on the phone, for the work load the pay doesn’t match at all. During the summer I’d need to work on weekends just to make sure my inbox wasn’t very overloaded on Monday. My manager held very few teams meetings (only 3 over the summer in 2021) and you can feel isolated from your coworkers/manager. No social events where held during COVID such as secret Santa etc.