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FirstCare Health Plans

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Hard pass - IT FirstCare Health Plans Employee Review

1.0
2 Oct 2018
Recommend
CEO approval
Business outlook

Pros

Descent as an entry level IT job with entry level benefits

Cons

The rise in this score has literally been a joke in the office, it’s the reason I’m posting. The IT department reads books like change the culture change the game but implements nothing the culture does not even slowly change. It can’t and won’t change till there is a upper management change. You can’t dismiss all of those reviews about IT and HR without seeing a partner. ITs major push is to press out projects that are half backed at best just in an attempt to make deadlines. There is an insane blame game and it’s not my fault/job description. There have been tons of defections in our department lately and there are crazy rumors and “secret projects” which cause more fires about us being bought out. HR does not value its employees, they do not listen. Period. Stop. In my time with the company they talk about how they listen but they have implemented one change in years, a work from home policy which they have made very difficult to achieve and there is a neg view if you try to take advantage of it. The only other thing they hang their hat on is vacation which they upped years ago, it’s not competitive with other IT shops in Austin nor are their benefits. I haven’t even touched on the facilities, there is budget room for an executive patio but not for stall doors to close fully, toilet seats that are falling off, elevators that work consistently, chairs that don’t sink or computers and monitors that aren’t 7-8 years old. Do your homework, maybe, maybe your benefits are worse, but you can’t change blame culture and you can’t make up all the negative reviews, where there is smoke there is fire. Please do your homework, I had to take this, I needed a job, I’d give it a hard pass had I known and listened.

Explore other reviews about FirstCare Health Plans

5.0
17 Oct 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company to work for in the area.

Cons

It's obvious from reading some of the recent reviews some in the company are very passive aggressive. I have worked for FirstCare for 6 years in another Dept. Outside of Customer Service and I work closely with the Director, because of her departments have been brought together. I have never heard her speak negatively in front management about other management as I am a current member of management. The new director came in and created a positive work environment, she has put rewards into place, structure and a sense of appreciation for the work completed day to day. As a result of the changes those that weren't meeting the goals or guidelines are probably being held to a level or a standard they don't agree with today, and those individuals maybe angry and come here to add non-favorable reviews. :-( These reviews are conversations that should be had with management as their doors are always open. I love working for FirstCare and I hope anyone looking to work for a great company with great management seeks FirstCare as their employer of choice.

8
1.0
15 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Leaving or never starting in the role

Cons

They are more thanhappy to look at you while screwing you.

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