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FirstService Residential

Engaged employer

Horrible company to work for - Customer Care Representative FirstService Residential Employee Review

1.0
29 Nov 2021
Recommend
CEO approval
Business outlook

Pros

there are none at all

Cons

- have to work weekends -rude homeowners and had to sit and get yelled at -Occurrences; even when you have an emergency. They don't care -not allowed to call out without consequences -tier 3 will harass you -supervisors and tier 3 does not do anything!!!!! when a homeowner wants to speak to them, they completely ignore you and won't respond until the homeowner hangs up. -you will have to work holidays -can't changed your schedule at all, because "it's based on the companies needs".

Explore other reviews about FirstService Residential

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great atmosphere, friendly coworkers. I like working this position, it pays well and the work is reasonable.

Cons

I can not think of any, i’m very optimistic so it is hard for me to find something wrong.

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They take good care of the office people

Cons

Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

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