employer cover photo
employer logo
employer logo

FirstService Residential

Engaged employer

Okay if you need the money - Custimer Service Associate FirstService Residential Employee Review

1.0
26 May 2024
Recommend
CEO approval
Business outlook

Pros

Liked my group and a few higher ups

Cons

Getting a day off was impossible. It felt like I never got the support I needed. I was also written up for something even though I followed directions - my team manager said she would remove it but she never did. Training was insane - you’d get a new market every week-two weeks; four hours of training then you’d be thrown to the wolves.

avatar
FirstService Residential Response
2y
Thank you for providing your feedback on your experience with us. We will be sure to pass along your feedback to the appropriate groups, as we are always focused on continuous improvement. - Emily, National Director of Talent Acquisition

Explore other reviews about FirstService Residential

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Professionalism, Ethics Hight quality And quick Response.

Cons

Longer Response times, Availability of specialized service, By appointment Only.

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They take good care of the office people

Cons

Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

See reviews by: Helpful|Rating|Date|All