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FirstService Residential

Engaged employer

It's fine! - Desk Attendant Supervisor FirstService Residential Employee Review

4.0
26 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Great benefits, steady schedule, fair pay, (mostly) competent coworkers

Cons

the responsibilities of this position vary depending on which building you're working in. For me, it's been a weird middle management situation where I get stuck with a lot of the tasks no one else wanted to do. Sometimes I am asked to do things where the person asking me to do it, could have done it in less time than it takes them to explain to me what to do. (if that makes sense) Also not very fun being micromanaged by the HOA. It is such a huge company that no matter how great of a job you do, you are basically just a number and replaceable. The health insurance is expensive.

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FirstService Residential Response
1y
Thank you for sharing your experiences at FirstService Residential. We value your insights and continually strive to improve. We understand that responsibilities can vary slightly by building and are reviewing processes to ensure roles are well-defined and supported. Associate recognition is important to us, and we are committed to fostering a positive work environment. We will work on improving communication and streamlining processes to boost associate satisfaction. - Rachel M. Eibl | Vice President, Human Resources

Explore other reviews about FirstService Residential

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great atmosphere, friendly coworkers. I like working this position, it pays well and the work is reasonable.

Cons

I can not think of any, i’m very optimistic so it is hard for me to find something wrong.

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They take good care of the office people

Cons

Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

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