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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Need to improve - Senior Customer Support Associate Firstsource Solutions Employee Review

      3.0
      27 Sept 2025
      Senior customer support associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Good career growth in 2-3 years people get promoted

      Cons

      9: 30 minutes of shift 1 way cab Less PF contribute 8% max appraisal

      avatar
      Firstsource Solutions Response
      8mo
      Thank you for your feedback. We’re glad to hear that you value the career growth opportunities and promotions within the organization. We also note your observations regarding shift timings, transportation, PF contribution, and appraisal. We encourage you to have an open conversation with HR to discuss these matters further.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      23 Jun 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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