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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Former employee - Customer Experience Advisor Firstsource Solutions Employee Review

      1.0
      8 Feb 2019
      Customer experience advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Training, other members of the team.

      Cons

      Management, no access to supposed benefits, lack of support from seniors.

      avatar
      Firstsource Solutions Response
      7y
      Thanks for writing in. We take your feedback sincerely. We are sorry about your experience with the benefits. We will have this checked and actioned appropriately.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      23 Jun 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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