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Firstsource Solutions

Engaged employer

Good for between jobs - Customer Service Representative Firstsource Solutions Employee Review

3.0
2 Aug 2019
Recommend
CEO approval
Business outlook

Pros

Good work place culture Free sky package

Cons

Squesed for every penny of worth

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Firstsource Solutions Response
6y
Thanks for writing in. We take your feedback sincerely. Firstsource being a client centric company is driven by an environment that protects the customer and client data and hence comes with a few restrictions. Having said that, our people are at the core of our values and giving them a great experience is priority for us. Having said that we are sorry that you felt the workload was too much for you to handle. We could have helped you if you had to raise this concern with your team leads or the HRs when you were working with us.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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