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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      CSR - Customer Service Representative Firstsource Solutions Employee Review

      4.0
      4 Oct 2020
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility Work life balance Good team On time salary

      Cons

      Nothing that I can think of.

      avatar
      Firstsource Solutions Response
      5y
      Thank you for your great feedback. We are glad to hear that you recommend us as an employer and that you enjoyed your experience with Firstsource. Wishing you success in your new endeavour.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      18 May 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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