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Firstsource Solutions

Engaged employer

Micromanage for what?? - Customer Service Representative Firstsource Solutions Employee Review

1.0
17 Jun 2021
Recommend
CEO approval
Business outlook

Pros

Completely remote, flexible work hours

Cons

Hardwork, with a lot of intense job functions, but very little pay, micromanage, poor equipment

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Firstsource Solutions Response
4y
Thanks for writing in. We're glad to hear that you’re enjoying the flexibility provided. We care deeply for our employees and always try to better the place of work to make them feel comfortable. We are committed to having competitive pay and benefits and have a team that continually reviews them to be at par with market standards. Regarding the intensity of work, we understand that some days are great, and other days can be difficult and complex. Change is constant in our business, and our teams function in a very agile manner to serve the dynamic needs of the customers. Having said that, we make our best efforts to make sure that employees are well-supported consistently. Please connect with your HR partner to discuss your concerns in detail, so they can be addressed. Wishing you a fulfilling career with us.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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