Decent place to work - Customer Service Representative Firstsource Solutions Employee Review

Thank you for taking the time to leave a review. We're very happy to hear you enjoyed working with our wonderful teams and Managers and found our training enjoyable. We understand that it is a fast-paced environment and it can sometimes feel intense. Our Team Leaders and Mental Health First Aiders are always around to provide support as needed. Additionally, Firstsource also offers a fully funded Employee Assistance Programme, which provides access to counselling sessions. Breaks are structured around demand and parameters set by our clients, so sometimes advance planning is needed to prevent a knock-on effect with other colleagues, however, Firstsource will always look at flexibility where it’s possible.