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Firstsource Solutions

Engaged employer

Fine Until They Make You Redundant to Save Money - Customer Service Representative Firstsource Solutions Employee Review

3.0
27 May 2023
Recommend
CEO approval
Business outlook

Pros

Home Working, Friendly Team Members, Great Campaigns

Cons

Payroll is inconsistent, Low Employee Transparency, Hit & Miss Manager Involvment

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Firstsource Solutions Response
3y
Thank you so much for taking the time to leave us feedback. It's always encouraging to receive positive feedback about our company culture and the initiatives we have implemented, we are delighted to hear that you appreciate our great campaigns, home working options, and the friendly nature of our team members. We apologize for any inconvenience caused by the payroll inconsistencies. It is essential for us to ensure that all employees receive accurate and timely compensation for their hard work, we are implementing measures to improve the transparency of our payroll processes. We encourage open communication, and we want to assure you that we are here to support you. Please write to your HR Manager about your specific concerns. We will be happy to reach out to support you.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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