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Firstsource Solutions

Engaged employer

For a fresher, it's a decent start for entry-level - CSA - Customer Service Associate Firstsource Solutions Employee Review

3.0
9 Jun 2023
Recommend
CEO approval
Business outlook

Pros

You may gain entry-level exposure to the corporate world.

Cons

Extreme internal politics. Work-life balance doesn't exist; eventually, you'll forget that you have a life outside work.

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Firstsource Solutions Response
3y
Thank you so much for taking the time to leave us feedback. We firmly believe that a healthy work environment contributes to employee satisfaction, productivity, and overall well-being, we apologize for any inconvenience caused. We value fairness and equality in our organization. We strive to create a workplace where promotions and career opportunities are based on merit and not influenced by politics. We are committed to providing equal opportunities for growth and development to all employees. We take all feedback seriously and are always working on initiatives to improve communication across the organisation and foster a culture that values each colleague as an individual.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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