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Firstsource Solutions

Engaged employer

Alright - Customer Service Representative Firstsource Solutions Employee Review

3.0
31 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Work from home and flexible shifts

Cons

Rigid break schedules and shift adherence is strict

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Firstsource Solutions Response
2y
Thank you for taking the time to review us. We’re glad you enjoyed the flexibility or our shift patterns and working from home. We do have targets and KPIs to meet, however, we would encourage any colleagues who are having difficulties to speak to their team leader.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Helping patients is the best part of the job

Cons

Very little management support to onsite employees

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