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Firstsource Solutions

Engaged employer

Good company to work for - Senior Customer Service Associate Firstsource Solutions Employee Review

4.0
16 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Office hours given on your preferences

Cons

Need to stay a little longer in order to get promotion eg: team leader with fierce competition among group

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Firstsource Solutions Response
2y
Career growth is based on a combination of factors, including performance, skills, and experience. We encourage you to discuss your career goals with your supervisor, as they can provide guidance on how to achieve your promotion. Employee comfort and well-being are important to us. We'll assess the availability of standard chairs for all employees and make improvements as necessary to enhance the work environment. We understand that food quality is important for your overall well-being. We'll work on improving.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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