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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Hi - Customer Service Associate Firstsource Solutions Employee Review

      4.0
      8 Dec 2023
      Customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      HMO, Life Insurance, Work life balance

      Cons

      None so far for the company. For the account where you are in. Theres a lot.

      avatar
      Firstsource Solutions Response
      2y
      Thank you so much for taking the time to leave us feedback. We prioritize a supportive work environment that values work-life balance. We feel engaged employees are happier, more productive, and contribute to a positive workplace atmosphere.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      18 May 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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