Dead end job, long hours low pay. - Customer Representative Firstsource Solutions Employee Review

Thank you for sharing your detailed feedback. We appreciate your perspective and are glad to hear that you find the work-from-home option and timely payments to be positive aspects of your experience. We understand your concerns regarding long hours, lack of bonuses, and limited study flexibility. We also recognize the challenges posed by frequent changes in management and the shifting job responsibilities. Your advice on providing more support and training is well noted. While we offer multiple training programs aimed at career growth, we are committed to improving support for all staff and ensuring that training is effectively tailored to meet the needs of different roles.