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Firstsource Solutions

Engaged employer

Don't work here if you value your mental health - Customer Service Representative Firstsource Solutions Employee Review

1.0
20 Sept 2024
Recommend
CEO approval
Business outlook

Pros

There are no pros about this place whatsoever. The operations manager is a bully

Cons

Where do I start this place is very toxic. The operations manager for the Sky outbound campaign is a bully who doesn't care about anyone but himself.

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Firstsource Solutions Response
1y
We're deeply concerned about the serious allegations raised in this review. We take all reports of bullying and toxicity in the workplace very seriously and are committed to investigating these claims thoroughly. We strongly believe in a respectful and supportive work environment, and any behaviors contrary to these values will not be tolerated. If you haven't already done so, we encourage you to reach out to our HR department to provide further details and help us address this situation

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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